





Adopt a lightweight template: observation, impact, suggestion, and support. Deliver feedback close to the moment, in private first, with one clear next step. Then follow up visibly when progress happens. This pattern makes critique safe, actionable, and motivating, reinforcing mutual credibility instead of breeding defensiveness or quiet resentment.
Use a consistent agenda: what’s working, what’s stuck, what needs a decision, and how I can help. Capture agreements in a shared document. When peers reliably surface constraints, leaders remove them faster, and teams see promises translated into action, strengthening the loop between honesty, credibility, and measurable outcomes.
Write decisions in plain language with the context, options considered, owners, and review dates. Publish where everyone looks. When memory is shared, trust stops relying on who spoke loudest last week. Teams move faster because history is visible, and reversals become deliberate choices rather than repeated confusion.